Today's links

• Socialist excellence in New York City: The real efficiency is insourcing and ending public-private partnerships.
• Hey look at this: Delights to delectate.
• Object permanence: UK antipiracy office will catch Firefox crooks; Batpole flip-top bust; "Order of Odd-Fish"; Scott Walker v fake Kochl; Billg wants to backdoor Microsoft; NSA spied on world leaders; Trump They Live mask; "Unicorns vs Goblins"; Covid German.
• Upcoming appearances: Where to find me.
• Recent appearances: Where I've been.
• Latest books: You keep readin' em, I'll keep writin' 'em.
• Upcoming books: Like I said, I'll keep writin' 'em.
• Colophon: All the rest.

Socialist excellence in New York City (permalink)

In her magnificent 2023 book Doppelganger, Naomi Klein describes the "mirror world" of right wing causes that are weird, conspiratorial versions of the actual things that leftists care about:

https://pluralistic.net/2023/09/05/not-that-naomi/#if-the-naomi-be-klein-youre-doing-just-fine

For example, Trump rode to power on the back of Qanon, a movement driven by conspiratorial theories of a cabal of rich and powerful people who were kidnapping, trafficking and abusing children. Qanon followers were driven to the most unhinged acts by these theories, shooting up restaurants and demanding to be let into nonexistent basements:

https://www.newsweek.com/pizzagate-gunman-killed-north-carolina-qanon-2012850

And while Qanon theories about children being disguised as reasonably priced armoires are facially absurd, the right's obsession with imaginary children is a long-established phenomenon:

https://www.bbc.co.uk/news/world-53416247

Think of the conservative movement's all-consuming obsession with the imaginary lives of children that aborted fetuses might have someday become, and its depraved indifference to the hunger and poverty of actual children in America:

https://unitedwaynca.org/blog/child-poverty-in-america/

Trump's most ardent followers reorganized their lives around the imagined plight of imaginary children, while making excuses for Trump's first-term "Kids in Cages" policy:

https://www.bbc.co.uk/news/world-us-canada-44518942

Obviously, this has only gotten worse in Trump's second term. The same people whose entire political identity is nominally about defending "unborn children" are totally indifferent to the actual born children that DOGE left to die by the thousands:

https://hsph.harvard.edu/news/usaid-shutdown-has-led-to-hundreds-of-thousands-of-deaths/

They cheered Israel's slaughter and starvation of children during the siege of Gaza and they are cheering it on still today:

https://www.savethechildren.net/news/gaza-20000-children-killed-23-months-war-more-one-child-killed-every-hour

As for pedophile traffickers, the same Qanon conspiracy theorists who cooked their brains with fantasies about Trump smiting the elite pedophiles are now making excuses for Trump's central role in history's most prolific child rape scandal:

https://en.wikipedia.org/wiki/Relationship_of_Donald_Trump_and_Jeffrey_Epstein

This is the mirror-world as Klein described it: a real problem (elite impunity for child abuse; the sadistic targeting of children in war crimes; the impact of poverty on children) filtered through a fever-swamp of conspiratorial nonsense. It's world that would do anything to save imaginary children while condemning living, real children to grinding poverty, sexual torture, starvation and murder.

Once you know about Klein's mirror-world, you see it everywhere – from conservative panics about the power of Big Tech platforms (that turn out to be panics about what Big Tech does with that power, not about the power of tech itself):

https://pluralistic.net/2026/02/13/khanservatives/#kid-rock-eats-shit

To conservative panics about health – that turn out to be a demand to dismantle America's weak public health system and America's weak regulation of the supplements industry:

https://www.conspirituality.net/episodes/brief-maha-is-a-supplements-grift

But lately, I've been thinking that maybe the mirror shines in both directions: that in addition to the warped reflection of the right's mirror world, there is a left mirror world where we can find descrambled, clarified versions of the right's twisted obsessions.

I've been thinking about this since I read a Corey Robin blog post about Mamdani's campaign rhetoric, in which Mamdani railed against "mediocrity" and promised "excellence":

https://coreyrobin.com/2025/11/15/excellence-over-mediocrity-from-mamdani-to-marx-to-food/

Robin pointed out that while this framing might strike some leftists as oddly right-coded, it has a lineal descent from Marx, who advocated for industrialization and mass production because the alternative would be "universal mediocrity.”

Robin went on to discuss a largely lost thread of "socialist perfectionism" ("John Ruskin and William Morris to Bloomsbury Bolsheviks like Virginia Woolf and John Maynard Keynes") who advocated for the public provision of excellence.

He identifies Marx's own mirror world analysis, pointing out that Marx identified a fundamental difference between capitalist and socialist theories of the division of labor. While capitalists saw the division of labor as a way to increase quantity, socialists were excited by the prospect of increasing quality.

(There's a centaur/reverse centaur comparison lurking in there, too. If you're a centaur radiologist, who gets an AI tool that flags some diagnoses you may have missed, then you're improving the rate of tumor identification. If you're a reverse centaur radiologist who sees 90% of your colleagues fired and replaced with a chatbot whose work you are expected to sign off on at a rate that precludes even cursory inspection, you're increasing X-ray throughput at the expense of accuracy):

https://pluralistic.net/2025/12/05/pop-that-bubble/#u-washington

(In other words: the reverse centaur is the mirror world version of a centaur.)

After the mayoral election, Mamdani doubled down on his pursuit of high-quality public services. In his inaugural speech, Mamdani promised a government "where excellence is no longer the exception":

https://www.nytimes.com/2026/01/01/nyregion/mamdani-inauguration-speech-transcript.html

Robin was also developing his appreciation for Mamadani's vision of public excellence. In the New York Review of Books, Robin made the case that it was a mistake for Democrats to have ceded the language of efficiency and quality to Republicans:

https://www.nybooks.com/online/2025/12/31/democratic-excellence-zohran-mamdani/

Where Democrats do talk about efficiency, they talk about it in Republican terms: "We'll run the government like a business." Mamdani, by contrast, talks about running the government like a government – a good government, a government committed to excellence.

Writing in Jacobin, Conor Lynch takes a trip into the good side of the mirror world, unpacking the idea of socialist excellence in Mamdani's governance promises:

https://jacobin.com/2026/02/zohran-mamdani-efficiency-nyc-budget/

During the Mamdani campaign, "efficiency" was just one plank of the platform. But once Mamdani took office, he learned that his predecessor, the lavishly corrupt Eric Adams, had lied about the city's finances, leaving a $12b hole in the budget:

https://www.nyc.gov/mayors-office/news/2026/01/mayor-mamdani-details–adams-budget-crisis-

Mamdani came to power in New York on an ambitious platform of public service delivery, and not just because this is the right thing to do, but because investment in a city's people and built environment pays off handsomely.

Maintenance is always cheaper than repair, and one of the main differences between a business and a government is that a business's shareholders can starve maintenance budgets, cash out, and leave the collapsing firm behind them, while governments must think about the long term consequences of short-term thinking (the fact that so many Democratic governments have failed to do this is a consequence of Democrats adopting Republicans' framing that a good government is "run like a business").

The best time to invest in New York City was 20 years ago. The second best time in now. For Mamdani to make those investments and correct the failures of his predecessors, he needs to find some money.

Mamdani's proposal for finding this money sounds pretty conservative: he's going to cut waste in government. He's ordered each city agency to appoint a "Chief Savings Officer" who will "review performance, eliminate waste and streamline service delivery." These CSOs are supposed to find a 1.5% across-the-board savings this year and 2.5% next year:

https://www.nyc.gov/mayors-office/news/2026/01/mayor-mamdani-signs-executive-order-to-require-chief-savings-off

Does this sound like DOGE to you? It kind of does to me, but – crucially – this is mirror-world DOGE. DOGE's project was to make cuts to government in order to make government "run like a business." Specifically, DOGE wanted to transform the government into the kind of business that makes cuts to juice the quarterly numbers at the expense of long-term health:

https://www.forbes.com/sites/suzannerowankelleher/2024/10/24/southwest-airlines-bends-to-activist-investor-restructures-board/

But Mamdani's mirror-world DOGE is looking to find efficiencies by cutting things like sweetheart deals with private contractors and consultants, who cost the city billions. It's these private sector delegates of the state that are the source of government waste and bloat.

The literature is clear on this: when governments eliminate their own capacity to serve the people and hire corporations to do it on their behalf, the corporations charge more and deliver less:

https://calmatters.org/commentary/2019/02/public-private-partnerships-are-an-industry-gimmick-that-dont-serve-public-well/

As Lynch writes, DOGE's purpose was to dismantle as much of the government as possible and shift its duties to Beltway Bandits who could milk Uncle Sucker for every dime. Mamdani's ambition, meanwhile, is to "restore faith in government [and] demonstrate that the public sector can match or even surpass the private sector in excellence."

As Mamdani said in his inauguration speech, "For too long, we have turned to the private sector for greatness, while accepting mediocrity from those who serve the public."

Turning governments into businesses has been an unmitigated failure. After decades of outsourcing, the government hasn't managed to shrink its payroll, but government workers are today primarily employed in wheedling private contractors to fulfill their promises, even as public spending has quintupled:

https://www.brookings.edu/articles/is-government-too-big-reflections-on-the-size-and-composition-of-todays-federal-government/

Instead of having a government employee do a government job, that govvie oversees a private contractor who costs twice as much…and sucks at their job:

https://www.pogo.org/reports/bad-business-billions-of-taxpayer-dollars-wasted-on-hiring-contractors

There's a wonderful illustration of this principle at work in Edward Snowden's 2019 memoir Permanent Record:

https://memex.craphound.com/2019/09/24/permanent-record-edward-snowden-and-the-making-of-a-whistleblower/

After Snowden broke both his legs during special forces training and washed out, he went to work for the NSA. After a couple years, his boss told him that Congress capped the spy agencies' headcount but not their budgets, so he was going to have to quit his job at the NSA and go to work for one of the NSA's many contractors, because the NSA could hire as many contractors as it wanted.

So Snowden is sent to a recruiter who asks him how much he's making as a government spy. Snowden quotes a modest 5-figure sum. The recruiter is aghast and tells Snowden that he gets paid a percentage of whatever Snowden ends up making as a government contractor, and promptly triples Snowden's government salary. Why not? The spy agencies have unlimited budgets, and will pay whatever the private company that Snowden nominally works for bills them at. Everybody wins!

Ladies and gentlemen, the efficiency of government outsourcing. Run the government like a business!

As bad as this is when the government hires outside contractors to do things, it's even worse when they hire outside contractors to consult on things. Under Prime Minister Justin Trudeau, the Canadian government spent a fortune on consultants, especially at the start of the pandemic:

https://pluralistic.net/2023/01/31/mckinsey-and-canada/#comment-dit-beltway-bandits-en-canadien

The main beneficiary of these contracts was McKinsey, who were given a blank cheque and no oversight – they were even exempted from rules requiring them to disclose conflicts of interest.

Trudeau raised Canadian government spending by 40%, to $11.8 billion, creating a "shadow civil service" that cost vastly more than the actual civil service – the government spent $1.85b on internal IT expertise, and $2.3b on outside contractors.

These contractors produced some of the worst IT boondoggles in government history, including the bungled "ArriveCAN" contact tracing program. The two-person shop that won the contract outsourced it to KPMG and raked off a 15-30% commission.

Before Trudeau, Stephen Harper paid IBM to build Phoenix – a payroll system that completely failed and was, amazingly, far worse than ArriveCAN. IBM got $309m to build Phoenix, and then Canada spent another $506m to fix it and compensate the people whose lives it ruined.

Wherever you find these contractors, you find stupendous waste and fraud. I remember in the early 2000s, when Dan "City of Sound" Hill was working at the BBC and wanted to try an experiment to distribute MP3s of a radio programme.

The BBC – an organization with a long history of technical excellence – had given the exclusive contract for web delivery to Siemens, who wanted £10,000 to set up a web-server for the experiment. Dan rented a server from an online provider and put it all on his personal card, serving tens of thousands of MP3s for less than £10. It turns out that letting your technical personnel do your technology development costs 1/1000th of what it costs to have contractors do it.

Running your public institution "like a business" is incredibly inefficient. Back when Musk and Ramaswamy announced their plan to cut $2t from the US federal budget, David Dayen published a plan to realize nearly that much savings just by attacking waste arising from running the government "like a business":

https://pluralistic.net/2025/01/27/beltway-bandits/#henhouse-foxes

The US government's own estimate of the losses due to contractor fraud comes out to $274b/year – roughly the size of the entire civil service payroll (the Corporation for Public Broadcasting, which Musk sadistically destroyed, accounts for 0.012% of federal spending).

Medicare "upcoding" – a form of fraud committed by companies like United Healthcare, the largest Medicare Advantage provider in the country – costs the public $83b/year:

https://www.medpac.gov/wp-content/uploads/2024/03/Mar24_ExecutiveSummary_MedPAC_Report_To_Congress_SEC.pdf

Congress has banned Medicare and Medicaid from bargaining for pharma prices, which is why the US government pays 178% more than other governments, for the same drugs, which are often developed at public expense:

https://aspe.hhs.gov/reports/comparing-prescription-drugs

The Pentagon is a cesspit of waste. It's not just firing spies and rehiring them as contractors at a 300% markup – that's just for starters. The Pentagon receives $840b/year and has failed its last three audits:

https://thehill.com/policy/defense/4992913-pentagon-fails-7th-audit-in-a-row-but-says-progress-made/

The conservative version of "efficiency" cashes out to "efficient at extracting value from public institutions, workers and customers." Mamdani's (good) mirror world "efficiency" means providing great public service through investing in public excellence.

New York City is overdue for this kind of overhaul. Everywhere you look in the city, you find high price consultants making out like bandits and starving the city of the funds it needs to deliver. The Second Avenue subway spent more on consultants than it spent on digging tunnels:

https://gothamist.com/news/mta-plans-to-hire-186m-consultant-to-oversee-second-avenue-subway-construction

Mamdani has pledged to audit the Department of Education's 25 largest contracts (the DOE spends $10b/year on outside contractors). He's rolling out "fiscal training and certification" for any government employee involved in procurement.

Mamdani isn't pretending he can bridge the gap that Adams left in the city's finances through efficiency alone: to make up the difference, he is going to tax NYC's millionaires, and ask the state to "rebalance" its relationship with NYC's taxpayers (NYC contributes 54.4% of the state budget, but only gets 40.5% in return).

As Lynch writes, NYC was the birthplace of austerity-driven outsourcing, following from the city's bankruptcy in 1975. 50 years later, Mamdani is bringing that age to a close.

Mamdani knows what the stakes are, too. He called efficiency "the most paramount left-wing concern, because it is either the fulfillment or the betrayal of that which motivates so much of our politics":

https://www.derekthompson.org/p/what-speaks-to-me-about-abundance

Mamdani is reviving the tradition of "sewer socialism," a governing philosophy based on "bringing people into your politics by improving their lives in obvious ways":

https://jacobin.com/2025/12/digital-sewer-socialism-public-ownership

Sewer socialism, public excellence, real efficiency: these are the (good) mirror world versions of the right's obsession with "government efficiency." On the conservative side of the mirror, "efficiency" is an excuse for hamstringing government employees and turning their budgets over to lazy, crooked contractors. On the left's side of the mirror, "efficiency" is building capacity in democratically accountable institutions that care about helping every person, and who deliver tomorrow's excellence by making long-term investments today.

(Image: DAVID ILIFF, CC BY-SA 3.0, modified)

Hey look at this (permalink)

• The True North Strong And Speculative https://hugoclub.blogspot.com/2026/02/the-true-north-strong-and-speculative.html

• The Economic Democracy Project is hiring our first Program Director https://www.linkedin.com/posts/vera-franz_edp-program-director-jd-ugcPost-7429172997611003906-GmNW/

• A case study in civic fiction: A Gay Girl in Damascus and the structuring of cosmopolitan sympathy https://journals.sagepub.com/doi/10.1177/14648849261426443

• Your AI-generated password isn't random, it just looks that way https://www.theregister.com/2026/02/18/generating_passwords_with_llms/

• Skull Season https://fieldnotes.christopherbrown.com/p/skull-season?utm_source=substack&publication_id=29951&post_id=188606662&utm_medium=email&utm_content=share&utm_campaign=email-share&triggerShare=true&isFreemail=true&r=1mh2k&triedRedirect=true

Object permanence (permalink)

#20yrago UK anti-piracy officer assures Firefox she’ll catch the pirates who copy it https://web.archive.org/web/20060511105535/http://business.timesonline.co.uk/article/0,,9075-2051196,00.html

#20yrsago Diane Duane vows to finish trilogy as a reader-supported web-book https://web.archive.org/web/20060630094910/http://outofambit.blogspot.com/2006_02_01_outofambit_archive.html#114069083471800451

#15yrago Order of Odd-Fish, a funny, mannered, hilariously weird epic romp https://memex.craphound.com/2011/02/23/order-of-odd-fish-a-funny-mannered-hilariously-weird-epic-romp/

#15yrsago HOWTO make a batpole flip-top bust switch https://web.archive.org/web/20110218013400/https://www.thenewhobbyist.com/2011/02/wireless-light-switch-or-bust/

#15yrsago Travel guide for American invalids, 1887 https://web.archive.org/web/20110225235315/http://www.butifandthat.com/guide-for-invalids/

#15yrsago Archive.org and 150 libraries create 80,000 lendable ebook library https://archive.org/post/349420/in-library-ebook-lending-program-launched

#15yrsago Scott Walker tricked into spilling his guts to fake Koch brother https://web.archive.org/web/20110226135536/https://www.salon.com/news/the_labor_movement/index.html?story=/politics/war_room/2011/02/23/koch_walker_call

#10yrsago Bill Gates: Microsoft would backdoor its products in a heartbeat https://web.archive.org/web/20160223175618/https://recode.net/2016/02/22/bill-gates-is-backing-the-fbi-in-its-case-against-apple/

#10yrsago Wikileaks: NSA spied on UN Secretary General and world leaders over climate and trade https://wikileaks.org/nsa-201602/

#10yrsago Donald Trump They Live mask https://web.archive.org/web/20160224101815/http://www.trickortreatstudios.com/they-live-alien-donald-trump-limited-edition-halloween-mask.html

#10yrsago Unicorn vs. Goblins: the third amazing, hilarious Phoebe and her Unicorn collection! https://memex.craphound.com/2016/02/23/unicorn-vs-goblins-the-third-amazing-hilarious-phoebe-and-her-unicorn-collection/

#5yrsago German covid coinages https://pluralistic.net/2021/02/23/acceptable-losses/#Zeitgeist

#5yrsago A voyage to the moon of 1776 https://pluralistic.net/2021/02/23/acceptable-losses/#Filippo-Morghen

#5yrsago Malcolm X's true killers https://pluralistic.net/2021/02/23/acceptable-losses/#deathbeds-r-us

#5yrsago Private equity's nursing home killing spree https://pluralistic.net/2021/02/23/acceptable-losses/#disposable-olds

Upcoming appearances (permalink)

• Montreal (remote): Fedimtl, Feb 24
  https://fedimtl.ca/

• Oslo (remote): Seminar og lansering av rapport om «enshittification»
  https://www.forbrukerradet.no/siste-nytt/digital/seminar-og-lansering-av-rapport-om-enshittification/

• Victoria: 28th Annual Victoria International Privacy & Security Summit, Mar 3-5
  https://www.rebootcommunications.com/event/vipss2026/

• Victoria: Enshittification at Russell Books, Mar 4
  https://www.eventbrite.ca/e/cory-doctorow-is-coming-to-victoria-tickets-1982091125914

• Barcelona: Enshittification with Simona Levi/Xnet (Llibreria Finestres), Mar 20
  https://www.llibreriafinestres.com/evento/cory-doc

• Montreal: Bronfman Lecture (McGill) Apr 10
  https://www.eventbrite.ca/e/artificial-intelligence-the-ultimate-disrupter-tickets-1982706623885

• Berkeley: Bioneers keynote, Mar 27
  https://conference.bioneers.org/

• Berlin: Re:publica, May 18-20
  https://re-publica.com/de/news/rp26-sprecher-cory-doctorow

• Berlin: Enshittification at Otherland Books, May 19
  https://www.otherland-berlin.de/de/event-details/cory-doctorow.html

• Hay-on-Wye: HowTheLightGetsIn, May 22-25
  https://howthelightgetsin.org/festivals/hay/big-ideas-2

Recent appearances (permalink)

• Making The Internet Suck Less (Thinking With Mitch Joel)
  https://www.sixpixels.com/podcast/archives/making-the-internet-suck-less-with-cory-doctorow-twmj-1024/

• Panopticon :3 (Trashfuture)
  https://www.patreon.com/posts/panopticon-3-150395435

• America's Enshittification is Canada's Opportunity (Do Not Pass Go)
  https://www.donotpassgo.ca/p/americas-enshittification-is-canadas

• Everything Wrong With the Internet and How to Fix It, with Tim Wu (Ezra Klein)
  https://www.nytimes.com/2026/02/06/opinion/ezra-klein-podcast-doctorow-wu.html

• How the Internet Got Worse (Masters in Business)
  https://www.youtube.com/watch?v=auXlkuVhxMo

Latest books (permalink)

• "Canny Valley": A limited edition collection of the collages I create for Pluralistic, self-published, September 2025 https://pluralistic.net/2025/09/04/illustrious/#chairman-bruce

• "Enshittification: Why Everything Suddenly Got Worse and What to Do About It," Farrar, Straus, Giroux, October 7 2025
  https://us.macmillan.com/books/9780374619329/enshittification/

• "Picks and Shovels": a sequel to "Red Team Blues," about the heroic era of the PC, Tor Books (US), Head of Zeus (UK), February 2025 (https://us.macmillan.com/books/9781250865908/picksandshovels).

• "The Bezzle": a sequel to "Red Team Blues," about prison-tech and other grifts, Tor Books (US), Head of Zeus (UK), February 2024 (thebezzle.org).

• "The Lost Cause:" a solarpunk novel of hope in the climate emergency, Tor Books (US), Head of Zeus (UK), November 2023 (http://lost-cause.org).

• "The Internet Con": A nonfiction book about interoperability and Big Tech (Verso) September 2023 (http://seizethemeansofcomputation.org). Signed copies at Book Soup (https://www.booksoup.com/book/9781804291245).

• "Red Team Blues": "A grabby, compulsive thriller that will leave you knowing more about how the world works than you did before." Tor Books http://redteamblues.com.

• "Chokepoint Capitalism: How to Beat Big Tech, Tame Big Content, and Get Artists Paid, with Rebecca Giblin", on how to unrig the markets for creative labor, Beacon Press/Scribe 2022 https://chokepointcapitalism.com

Upcoming books (permalink)

• "The Reverse-Centaur's Guide to AI," a short book about being a better AI critic, Farrar, Straus and Giroux, June 2026

• "Enshittification, Why Everything Suddenly Got Worse and What to Do About It" (the graphic novel), Firstsecond, 2026

• "The Post-American Internet," a geopolitical sequel of sorts to Enshittification, Farrar, Straus and Giroux, 2027

• "Unauthorized Bread": a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, 2027

• "The Memex Method," Farrar, Straus, Giroux, 2027

Colophon (permalink)

Today's top sources:

Currently writing: "The Post-American Internet," a sequel to "Enshittification," about the better world the rest of us get to have now that Trump has torched America ( words today, total)

• "The Reverse Centaur's Guide to AI," a short book for Farrar, Straus and Giroux about being an effective AI critic. LEGAL REVIEW AND COPYEDIT COMPLETE.

• "The Post-American Internet," a short book about internet policy in the age of Trumpism. PLANNING.

• A Little Brother short story about DIY insulin PLANNING

This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

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"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

READ CAREFULLY: By reading this, you agree, on behalf of your employer, to release me from all obligations and waivers arising from any and all NON-NEGOTIATED agreements, licenses, terms-of-service, shrinkwrap, clickwrap, browsewrap, confidentiality, non-disclosure, non-compete and acceptable use policies ("BOGUS AGREEMENTS") that I have entered into with your employer, its partners, licensors, agents and assigns, in perpetuity, without prejudice to my ongoing rights and privileges. You further represent that you have the authority to release me from any BOGUS AGREEMENTS on behalf of your employer.

ISSN: 3066-764X

I have to begin by warning you about the content in this piece; while I won’t be dwelling on any specifics, this will necessarily be a broad discussion about some of the most disturbing topics imaginable. I resent that I have to give you that warning, but I’m forced to because of the choices that the Big AI companies have made that affect children. I don’t say this lightly. But this is the point we must reckon with if we are having an honest conversation about contemporary technology.

Let me get the worst of it out of the way right up front, and then we can move on to understanding how this happened. ChatGPT has repeatedly produced output that encouraged and incited children to end their own lives. Grok’s AI generates sexualized imagery of children, which the company makes available commercially to paid subscribers.

It used to be that encouraging children to self-harm, or producing sexualized imagery of children, were universally agreed upon as being amongst the worst things one could do in society. These were among the rare truly non-partisan, unifying moral agreements that transcended all social and cultural barriers. And now, some of the world’s biggest and most powerful companies, led by a few of the wealthiest and most powerful men who have ever lived, are violating these rules, for profit, and not only is there little public uproar, it seems as if very few have even noticed.

How did we get here?

The ideas behind a crisis

A perfect storm of factors have combined to lead us towards the worst case scenario for AI. There is now an entire market of commercial products that attack our children, and to understand why, we need to look at the mindset of the people who are creating those products. Here are some of the key motivations that drove them to this point.

1. Everyone feels desperately behind and wants to catch up

There’s an old adage from Intel’s founder Andy Grove that people in Silicon Valley used to love to quote: “Only the paranoid survive”. This attitude persists, with leaders absolutely convinced that everything is a zero-sum game, and any perceived success by another company is an existential threat to one’s own future.

At Google, the company’s researchers had published the fundamental paper underlying the creation of LLMs in 2017, but hadn’t capitalized on that invention by making a successful consumer product by 2022, when OpenAI released ChatGPT. Within Google leadership (and amongst the big tech tycoons), the fact that OpenAI was able to have a hit product with this technology was seen as a grave failure by Google, despite the fact that even OpenAI’s own leadership hadn’t expected ChatGPT to be a big hit upon launch. A crisis ensued within Google in the months that followed.

These kinds of industry narratives have more weight than reality in driving decision-making and investment, and the refrain of “move fast and break things” is still burned into people’s heads, so the end result these days is that shipping any product is okay, as long as it helps you catch up to your competitor. Thus, since Grok is seriously behind its competitors in usage, and of course Grok's CEO Elon Musk is always desperate for attention, they have every incentive to ship a product with a catastrophically toxic design — including one that creates abusive imagery.

2. Accountability is “woke” and must be crushed

Another fundamental article of faith in the last decade amongst tech tycoons (and their fanboys) is that woke culture must be destroyed. They have an amorphous and ever-evolving definition of what “woke” means, but it always includes any measures of accountability. One key example is the trust and safety teams that had been trying to keep all of the major technology platforms from committing the worst harms that their products were capable of producing.

Here, again, Google provides us with useful context. The company had one of the most mature and experienced AI safety research teams in the world at the time when the first paper on the transformer model (LLMs) was published. Right around the time that paper was published, Google also saw one of its engineers publish a sexist screed on gender essentialism designed to bait the company into becoming part of the culture war, which it ham-handedly stumbled directly into. Like so much of Silicon Valley, Google’s leadership did not understand that these campaigns are always attempts to game the refs, and they let themselves be played by these bad actors; within a few years, a backlash had built and they began cutting everyone who had warned about risks around the new AI platforms, including some of the most credible and respected voices in the industry on these issues.

Eliminating those roles was considered vital because these people were blamed for having “slowed down” the company with their silly concerns about things like people’s lives, or the health of the world’s information ecosystem. A lot of the wealthy execs across the industry were absolutely convinced that the reason Google had ended up behind in AI, despite having invented LLMs, was because they had too many “woke” employees, and those employees were too worried about esoteric concerns like people’s well-being.

It does not ever enter the conversation that 1. executives are accountable for the failures that happen at a company, 2. Google had a million other failures during these same years (including those countless redundant messaging apps they kept launching!) that may have had far more to do with their inability to seize the market opportunity and 3. it may be a good thing that Google didn’t rush to market with a product that tells children to harm themselves, and those workers who ended up being fired may have saved Google from that fate!

3. Product managers are veterans of genocidal regimes

The third fact that enabled the creation of pernicious AI products is more subtle, but has more wide-ranging implications once we face it. In the tech industry, product managers are often quietly amongst the most influential figures in determining the influence a company has on culture. (At least until all the product managers are replaced by an LLM being run by their CEO.) At their best, product managers are the people who decide exactly what features and functionality go into a product, synthesizing and coordinating between the disciplines of engineering, marketing, sales, support, research, design, and many other specialties. I’m a product person, so I have a lot of empathy for the challenges of the role, and a healthy respect for the power it can often hold.

But in today’s Silicon Valley, a huge number of the people who act as product managers spent the formative years of their careers in companies like Facebook (now Meta). If those PMs now work at OpenAI, then the moments when they were learning how to practice their craft were spent at a company that made products that directly enabled and accelerated a genocide. That’s not according to me, that’s the opinion of multiple respected international human rights organizations. If you chose to go work at Facebook after the Rohingya genocide had happened, then you were certainly not going to learn from your manager that you should not make products that encourage or incite people to commit violence.

Even when they’re not enabling the worst things in the world, product managers who spend time in these cultures learn more destructive habits, like strategic line-stepping. This is the habit of repeatedly violating their own policies on things like privacy and security, or allowing users to violate platform policies on things like abuse and harassment. This tactic is followed by then feigning surprise when the behavior is caught. After sending out an obligatory apology, they repeat the behavior again a few more times until everyone either gets so used to it that they stop complaining or the continued bad actions drives off the good people, which makes it seem to the media or outside observers that the problem has gone away. Then, they amend their terms of service to say that the formerly-disallowed behavior is now permissible, so that in the future they can say, “See? It doesn’t violate our policy.”

Because so many people in the industry now have these kind of credential on their LinkedIn profiles, their peers can’t easily mention many kinds of ethical concerns when designing a product without implicitly condemning their coworkers. This becomes even more fraught when someone might potentially be unknowingly offending one of their leaders. As a result, it becomes a race to the bottom, where the person with the worst ethical standards on the team determines the standards to which everyone designs their work. As a result, if the prevailing sentiment about creating products at a company is that having millions of users just inevitably means killing some of them (“you’ve got to break a few eggs to make an omelet”), there can be risk to contradicting that idea. Pointing out that, in fact, most platforms on the internet do not harm users in these ways and their creators work very hard to ensure that tech products don’t present a risk to their communities, can end up being a career-limiting move.

4. Compensation is tied to feature adoption

This is a more subtle point, but explains a lot of the incentives and motivations behind so much of what happens with today’s major technology platforms. The introduction or rollout of new capabilities is measured when these companies launch new features, and the success of those rollouts or launches are often tied to the measurements of individual performance for the people who were responsible for those features. These will be measured using metrics like “KPIs” (key performance indicators) or other similar corporate acronyms, all of which basically represent the concept of being rewarded for whether the thing you made was adopted by users in the real world. In the abstract, it makes sense to reward employees based on whether the things they create actually succeed in the market, so that their work is aligned with whatever makes the company succeed.

In practice, people’s incentives and motivations get incredibly distorted over time by these kinds of gamified systems being used to measure their work, especially as it becomes a larger and larger part of their compensation. If you’ve ever wondered why some intrusive AI feature that you never asked for is jumping in front of your cursor when you’re just trying to do a normal task the same way that you’ve been doing it for years, it’s because someone’s KPI was measuring whether you were going to click on that AI button. Much of the time, the system doesn’t distinguish between “I accidentally clicked on this feature while trying to get rid of it” and “I enthusiastically chose to click on this button”. This is what I mean when I say we need an internet of consent.

But you see the grim end game of this kind of thinking, and these kinds of reward systems, when kids’ well-being is on the line. Someone’s compensation may well be tied to a metric or measurement of “how many people used the image generation feature?” without regard to whether that feature was being used to generate imagery of children without consent. Getting a user addicted to a product, even to the point where they’re getting positive reinforcement when discussing the most self-destructive behaviors, will show up in a measurement system as increased engagement — exactly the kind of behavior that most compensation systems reward employees for producing.

5. Their cronies have made it impossible to regulate them

A strange reality of the United States’ sad decline into authoritarianism is that it is presently impossible to create federal regulation to stop the harms that these large AI platforms are causing. Most Americans are not familiar with this level of corruption and crony capitalism, but Trump’s AI Czar David Sacks has an unbelievably broad number of conflicts of interest from his investments across the AI spectrum; it’s impossible to know how many because nobody in the Trump administration follows even the basic legal requirements around disclosure or disinvestment, and the entire corrupt Republican Party in Congress refuses to do their constitutionally-required duty to hold the executive branch accountable for these failures.

As a result, at the behest of the most venal power brokers in Silicon Valley, the Trump administration is insisting on trying to stop all AI regulations at the state level, and of course will have the collusion of the captive Supreme Court to assist in this endeavor. Because they regularly have completely unaccountable and unrecorded conversations, the leaders of the Big AI companies (all of whom attended the Inauguration of this President and support the rampant lawbreaking of this administration with rewards like open bribery) know that there will be no constraints on the products that they launch, and no punishments or accountability if those products cause harm.

All of the pertinent regulatory bodies, from the Federal Trade Commission to the Consumer Financial Protection Bureau have had their competent leadership replaced by Trump cronies as well, meaning that their agendas are captured and they will not be able to protect citizens from these companies, either.

There will, of course, still be attempts at accountability at the state and local level, and these will wind their way through the courts over time. But the harms will continue in the meantime. And there will be attempts to push back on the international level, both from regulators overseas, and increasingly by governments and consumers outside the United States refusing to use technologies developed in this country. But again, these remedies will take time to mature, and in the meantime, children will still be in harm’s way.

What about the kids?

It used to be such a trope of political campaigns and social movements to say “what about the children?” that it is almost beyond parody. I personally have mocked the phrase because it’s so often deployed in bad faith, to short-circuit complicated topics and suppress debate. But this is that rare circumstance where things are actually not that complicated. Simply discussing the reality of what these products do should be enough.

People will say, “but it’s inevitable! These products will just have these problems sometimes!” And that is simply false. There are already products on the market that don’t have these egregious moral failings. More to the point, even if it were true that these products couldn’t exist without killing or harming children — then that’s a reason not to ship them at all.

If it is, indeed absolutely unavoidable that, for example, ChatGPT has to advocate violence, then let’s simply attach a rule in the code that modifies it to change the object of the violence to be Sam Altman. Or your boss. I suspect that if, suddenly, the chatbot deployed to every laptop at your company had a chance of suggesting that people cause bodily harm to your CEO, people would suddenly figure out a way to fix that bug. But somehow when it makes that suggestion about your 12-year-old, this is an insurmountably complex challenge.

We can expect things to get worse before they get better. OpenAI has already announced that it is going to be allowing people to generate sexual content on its service for a fee later this year. To their credit, when doing so, they stated their policy prohibiting the use of the service to generate images that sexualize children. But the service they’re using to ensure compliance, Thorn, whose product is meant to help protect against such content, was conspicuously silent about Musk’s recent foray into generating sexualized imagery of children. An organization whose entire purpose is preventing this kind of material, where every public message they have put out is decrying this content, somehow falls mute when the world’s richest man carries out the most blatant launch of this capability ever? If even the watchdogs have lost their voice, how are regular people supposed to feel like they have a chance at fighting back?

And then, if no one is reining in OpenAI, and they have to keep up with their competitors, and the competition isn’t worried about silly concerns like ethics, and the other platforms are selling child exploitation material, and all of the product mangers are Meta alumni who know that they can just keep gaming the terms of service if they need to, and laws aren’t being enforced, and all the product managers making the product learned to make decisions while they were at Meta… well, will you be surprised?

How do we move forward?

It should be an industry-stopping scandal that this is the current state of two of the biggest players in the most-hyped, most-funded, most consequential area of the entire business world right now. It should be unfathomable that people are thinking about deploying these technologies in their businesses — in their schools! — or integrating these products into their own platforms. And yet I would bet that the vast majority of people using these products have no idea about these risks or realities of these platforms at all. Even the vast majority of people who work in tech probably are barely aware.

What’s worse is, the majority of people I’ve talked to in tech, who do know about this have not taken a single action about it. Not one.

I’ll be following up with an entire list of suggestions about actions we can take, and ways we can push for accountability for the bad actors who are endangering kids every day. In the meantime, reflect for yourself about this reality. Who will you share this information with? How will this change your view of what these companies are? How will this change the way you make decisions about using these products? Now that you know: what will you do?

Sorry I haven't updated the blog for a while: I've been busy. (Writing the final draft of a new novel entirely unconnected to anything else you've read—space opera, new setting, longest thing I've written aside from the big Merchant Princes doorsteps. Now in my agent's inbox while I make notes towards a sequel, if requested.)

Over the past few years I've been naively assuming that while we're ruled by a ruthless kleptocracy, they're not completely evil: aristocracies tend to run on self-interest and try to leave a legacy to their children, which usually means leaving enough peasants around to mow the lawn, wash the dishes, and work the fields.

But my faith in the sanity of the evil overlords has been badly shaken in the past couple of months by the steady drip of WTFery coming out of the USA in general and the Epstein Files in particular, and now there's this somewhat obscure aside, that rips the mask off entirely (Original email on DoJ website ) ...

A document released by the U.S. Department of Justice as part of the Epstein files contains a quote attributed to correspondence involving Jeffrey Epstein that references Bill Gates and a controversial question about "how do we get rid of poor people as a whole."

The passage appears in a written communication included in the DOJ document trove and reads, in part: "I've been thinking a lot about that question that you asked Bill Gates, 'how do we get rid of poor people as a whole,' and I have an answer/comment regarding that for you." The writer then asks to schedule a phone call to discuss the matter further.

As an editor of mine once observed, America is ruled by two political parties: the party of the evil billionaires, and the party of the sane (so slightly less evil) billionaires. Evil billionaires: "let's kill the poor and take all their stuff." Sane billionaires: "hang on, if we kill them all who's going to cook dinner and clean the pool?"

And this seemed plausible ... before it turned out that the CEO class as a whole believe entirely in AI (which, to be clear, is just another marketing grift in the same spirit as cryptocurrencies/blockchain, next-generation nuclear power, real estate backed credit default options, and Dutch tulip bulbs). AI is being sold on the promise of increasing workforce efficiency. And in a world which has been studiously ignoring John Maynard Keynes' 1930 prediction that by 2030 we would only need to work a 15 hour work week, they've drawn an inevitable unwelcome conclusion from this axiom: that there are too many of us. For the past 75 years they've been so focussed on optimizing for efficiency that they no longer understand that efficiency and resilience are inversely related: in order to survive collectively through an energy transition and a time of climate destabilization we need extra capacity, not "right-sized" capacity.

Raise the death rate by removing herd immunity to childhood diseases? That's entirely consistent with "kill the poor". Mass deportation of anyone with the wrong skin colour? The white supremacists will join in enthusiastically, and meanwhile: the deported can die out of sight. Turn disused data centres or amazon warehouses into concentration camps (which are notorious disease breeding grounds)? It's a no-brainer. Start lots of small overseas brushfire wars, escalating to the sort of genocide now being piloted in Gaza by Trump's ally Netanyahu (to emphasize: his strain of Judaism can only be understood as a Jewish expression of white nationalism, throwing off its polite political mask to reveal the death's head of totalitarianism underneath)? It's all part of the program.

Our rulers have gone collectively insane (over a period of decades) and they want to kill us.

The class war has turned hot. And we're all on the losing side.

The GOP goal of destroying the post office is coming along: the USPS is now so unreliable that newspaper delivery is delayed across the country. (My mail delivery is currently one bundle every week or two.)

In a 30-second ad released over the weekend, U.S. Rep. Andy Barr — running for Sen. Mitch McConnell’s Senate seat — is pictured on a farm. The sun is shining. There is a barn and an American flag behind him. “You know what DEI really stands for?” he says, smiling. “Dumb, evil, indoctrination.”

The scene shifts and we see a black man in a crowd. He is wearing a Rev. Martin Luther King Jr. t-shirt and holding up a sign that reads “Stay woke America.”

“Woke liberals spew it,” Barr says, “corporate losers fall for it, but thanks to Trump, America is rejecting that trash.”

An interesting choice for the Barr campaign to release the ad on the heels of President Donald Trump’s racist social media post (which was primarily about debunked claims of voter fraud) depicting former President Barack Obama and his wife as apes, an image I first became aware of last October when Bobbie Coleman, then-chairperson of the Hardin County Republican Party, shared the extended AI video depicting the Obamas as apes on her county party’s Facebook page. 

The Barr ad was likely already scheduled for release, but ads can be pulled. The ad ran and continues to run. The YouTube version already has 297,000 views as of this writing, and it must be noted that we are now a decade deep into Trumpism and Trump himself, whose presidential aspirations were initially fueled by his insistence that Obama did not have an American birth certificate and was, therefore, not American. 

It was a lie. It was racist hogwash. It also launched Trump from elderly white billionaire New York City playboy reality show host, known for his bankruptcies and stiffing of contractors, straight into the White House. 

The high spark of low standards and even lower morality. 

Trump continues to lie about the 2020 election results (he lost) and is pushing for the anti-immigrant SAVE Act that also would exclude many citizens from voting. It reminds me that in 1965 — the year the Voting Rights Act, prohibiting racial discrimination in voting, was signed into law — Joan Didion in “On Morality” wrote “when we start deceiving ourselves into thinking not that we want something or need something, not that it is a pragmatic necessity for us to have it, but that it is a moral imperative that we have it, then is when the thin whine of hysteria is heard in the land, and then is when we are in bad trouble. And I suspect we are already there.”

Watching Barr’s most recent ad inflaming white hysteria, we see that we are still there: stuck in the past, stuck in racist tropes, stuck in an immoral morass of bold bigotry. The last words of his 30-second ad for a U.S. Senate seat are, “I’m Andy Barr. It’s not a sin to be white, it’s not against the law to be male, and it shouldn’t be disqualifying to be a Christian. I’m Andy Barr, and I approve this message to give woke liberals something else to cry about.” 

I am white and have never heard that it is a sin for me to be white. I have yet to see anyone crying. Is there a law somewhere against being male? Funny, I can’t seem to locate it. And when did it become disqualifying to be Christian? The answer is … drumroll, please … never. What a fantastical farce.

I watched Barr’s ad more than a dozen times, and the central message seems to be: I am a white Christian man who will make liberals cry. 

That’s it?

Is this a winning message for Kentucky Republican primary voters? Because it sure looks like this — not the economy or grocery prices, not the cost of health insurance, not education, not public safety or taxes or conservatism — is what Barr is banking on.

We often hear that, just because someone voted for Donald Trump, it does not mean that they are racist, that they are simply willing to ignore that the president is openly racist because he is a conservative doing conservative things. But this is also a lie. Conservatives, by name and nature, conserve things, and with what we have witnessed over the last year of the Trump presidency with the destruction of everything from the East Wing of the White House to the U.S. Agency for International Development and other American institutions via DOGE, there is nothing conservative about him. There is only the power to destroy. And the racism. Always the racism.

It is 2026. Barr runs an ad in which he appears to believe simply being white and male qualifies him to be a United States senator. The president posts a video about voting machines depicting the Obamas as apes. In our statehouse, we are now years into fights by our mostly white, mostly male GOP supermajority to rid our institutions of any whiff of diversity, equity, and inclusion (DEI). 

The racist spigot is wide open. 

The moral rot is deep.

--30--

Happy Valentines Life

My favorite line from the musical Les Misérables is “To love another person is to see the face of God.” My wife and I have been living that truth since not long after we met, thirty-six years ago.

Towers

I love to look at them, know what they’re for, and (many decades ago) climb them. Places where I write about towers and post photos of them:

• Trunk Line, my blog about infrastructure
• Nfrastructure, my Flickr collection of infrastructure photos (most of which are about broadcasting and transmitters)
• This subset on my main Flickr collection
• All these (121 of them), posted on this very blog

Consider all of them a long love letter to the now-gone golden age of broadcasting. I want future historians and archivists to remember what broadcasting was and how it worked before digital tech absorbed and obsolesced it. Long may it wave.

Stories

I Love Girl, by Simon Rich, in The New Yorker. It’s worth getting a subscription just for that one story.

Boom!

What Happens When You Put AI in the Hands of a 73-Year-Old Grandmother, by Frances Flynn Thorsen, @blogmother on her Substack blog. Hats off to the real estate conversation led by Bill Wendel of RealEstateCafe and happening here.

Turing would dig it

My old friend David Beaver, vastly versed in magic, has a new Substack that riffs off many ways that magic isn’t what you think it is. And yet it has near-infinite promise in the AI age, when falsity on a grand scale passes damn near every variant of the Turing test.